Shipping policy
Cosmic Swim Shipping Policy
Last Updated: 11/8/2023
Welcome to Cosmic Swim! This Shipping Policy outlines important information about shipping, delivery, and related services provided by Cosmic Swim. Please read this policy carefully to understand how we handle the shipping of your orders.
1. Shipping Destinations
We offer shipping World Wide
2. Shipping Methods
We offer the following shipping methods for your convenience:
- Standard Shipping: Ships in 5-7 business days with tracking.
- Express Shipping: Ships in 2-3 business days with tracking.
3. Order Processing Time
We aim to process and ship orders as quickly as possible. Orders are typically processed within 5-7 business days from the date of purchase. However, processing times may vary based on order volume and product availability.
4. Shipping Time
Shipping times may vary depending on the destination and the selected shipping method. Estimated shipping times are as follows:
- Standard Shipping: Ships in 5-7 business days with tracking.
- Express Shipping: Ships in 2-3 business days with tracking.
Please note that these are estimated shipping times, and actual delivery times may vary based on factors beyond our control, such as customs procedures and weather conditions.
5. Shipping Charges
Shipping charges are calculated based on the chosen shipping method and the destination. Shipping costs will be displayed during the checkout process before you confirm your order.
6. Tracking Orders
You will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the progress of your shipment.
7. Order Status
To check the status of your order, you can log in to your Cosmic Swim account or contact our customer support team for assistance.
8. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your products.
9. International Shipping
For international orders, please note that you may be responsible for any customs fees, import duties, or taxes associated with your order. These fees are determined by the customs authorities in your country and are not included in the order total.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Cosmic Swim
info@cosmicswim.com
